FAQ
Most frequent questions and answers
To place your order, follow these steps :
- Browse through our wide catalogue of products until you find something you like, choose the relevant size (if you are not sure of the size, refer the size chart to find the correct size) and click on the ‘Add to cart’ button (you are eligible to add multiple products in your cart).
- Once the Shopping cart is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.
We’ll send an email and SMS with your order information to confirm.
- Once your order is placed, we will send you a confirmation of your order details over email and SMS. Once we dispatch your shipment you will be notified via SMS again. In case of any unusual event which delays your order, you would receive a special update from our end.
- If you still have any doubt, you can write to us at connect@sillyapa.com, and your issue will be addressed.
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days.
Yes. We process 100% Secure payments using the best SSL certificate so you will be able to buy safely and securely.
Estimated Delivery Time:
Metros: 3-6 days
Rest of India: 5 – 10 days
We have tie-ups with reputed courier companies, so your orders will be delivered to your doorstep.
We offer FREE Shipping across India for all orders. However Rs 50 will be applicable on every Cash on Delivery order.
Just click on the ‘Lost Password’ option and we will send a reset password link to you on your email address registered with us.
To schedule Returns or Exchanges, please drop us an email to connect@sillyapa.com with your Order ID along with the images of the issue. Once the quality experts approve the issue, you can ship the product back to us.
You can courier the product(s) to the address mentioned below:
Sillyapa Store
1st floor, Raghunath Tower
Opposite Punjab National Bank, Village Sukhrali
Sector 17, Gurugram,
Haryana – 122001